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Two white silk pillows stacked on a matching sheet bed with a padded beige headboard in the background.
Customize Your Set
A couple sleeps together under cream-colored silk sheets in a bright bedroom with a winter scene outside the window.

Silk Sheets

Woman sitting on a bed hugs a large white silk pillow with eyes closed, wearing a white t-shirt and silk sheet.

Silk Pillowcases

Woman enjoying comfort on a bed with a silk duvet cover, duvet insert, and matching pillowcase

Duvet Covers

A baby in a white star-patterned silk sleeper lies asleep on a light blue surface with arms outstretched.

Baby & Toddler

Woman sitting on a bed hugging a large, silk comforter with a lamp and pillows in the background.

Bedding Essentials

White silk pillowcase with matching sleep mask, offering a smooth and luxurious
Shop Gift Sets

Shop All Silk Bedding

Woman in a dark coat and gray beanie standing on a city street.

Silk-Lined Winter Beanies

A woman with long dark hair wears a purple silk robe and stands in a modern, softly lit bedroom.

Silk Robes

A woman in a red silk coat and headscarf stands on a city sidewalk decorated with Christmas trees and lights.

Headscarves

Two women in silk sleep caps—one purple with a long tail, one cream—both wear white lace-trimmed camisoles.

Sleep Bonnets

A woman with long black hair in a ponytail held by a gray scrunchie stands outdoors, wearing a white silk tank top.

Scrunchies

Person lying in bed with a gray sleep mask, head on a pillow, covered with a silk comforter, and smiling slightly.

Sleep Masks

A woman in a gray silk robe wears a black sleep mask pushed up on her forehead, looking down with eyes closed.

Glam Bands

A woman with red hair and a green silk sweater smiles indoors, background softly blurred with furniture and books.

Silk Headbands

Shop All Silk Accessories

A simple purple user icon with a silk-like finish, featuring a circular head and shoulders on a light gray background.

My Account

Purple outline icons of an envelope and a phone with sound waves, evoking silk-smooth email and phone communication.

Contact Us

A purple silk-outline star inside a circle, with lines radiating outward, resembling a stylized sun.

Current Promotions

Purple outline of a silk shopping bag with a large star overlapping its lower left corner on a light background.

Loyalty Program

A simple, purple silk compass icon with four cardinal direction lines on a light gray background.

Product Guides

Line drawing of an open book with silk-like lines on its pages and stars and sparkles rising above it.

Silk Insider Blog

Outlined icon of a newspaper with the word Press and a megaphone symbol in silk light purple on a white background.

Press Releases

Returns & Exchanges

We want you to feel completely confident and delighted with your Mulberry Park Silks purchase. Our policies are designed to protect the integrity of our luxury silk while making your experience clear, fair, and hygienic.

Begin a Return or Exchange Request

Why We Have These Policies

Silk is a delicate, premium fiber that requires strict hygiene standards. To ensure that every customer receives a fresh, pristine, never-used item, all returns are carefully evaluated by our in-house Quality Control Team. These policies help us maintain the highest standards of cleanliness, safety, and product integrity.

Returns & Exchanges at a Glance

  • Returns accepted within 30 days of tracked delivery
  • Items must be unused, unwashed, undamaged, and in original packaging
  • All returns must be authorized through our Return / Exchange Portal
  • Once approved, items must be shipped back within 14 days
  • Refunds apply to product cost only; shipping is non-refundable
  • Damaged or incorrect items must be reported within 10 days of delivery

Products that are ineligible for return/exchange

  • Outlet items
  • Down / Down Alternative duvet inserts and pillows

Our Quality Control Team's Inspection Process

Only items that pass all inspection points are eligible for a refund or exchange. Items that do not pass inspection will be returned to the customer and are not eligible for a refund.

1. Packaging Verification

  • Original packaging components-including inserts, tags, and protective materials-must be present and in new condition.

2. Physical Inspection

  • Each item is inspected for stains, abrasion, pilling, and friction patterns that indicate prior use or laundering using magnification tools.

3. Black-light Examination (UV Scan)

  • All returns are carefully scanned under UV/black-light to detect any residue, stains, or fabric disruption that may not be visible to the naked eye.

4. Photography

  • We document each returned item with time-stamped, high-resolution photography to maintain internal accountability and verify condition.

5. Odor & Allergen Screening

  • Items are inspected for trace odors such as fragrance, smoke, and other environmental pollutants, as well as signs of pet dander or other potential allergens.

Exchanges

Items requested for exchange must meet the same conditions and inspection standards as returns. Exchanges must be initiated within 30 days of the tracked delivery date.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please:

  • Notify us within 10 days of the tracked delivery date
  • Ensure items remain in brand-new, unwashed condition
  • For incorrect items, we will provide a return label at no cost and promptly send the correct product

Claims submitted after 10 days may be eligible for store credit only.

Outlet Item Terms

All Outlet items are final sale.

These products are new, but may be removed from original packaging or may be missing some packaging components. Each Outlet item is carefully inspected by our Quality Control Team to ensure it meets our standards.

If you have questions about any Outlet item, please call us at (800) 860-1924 and we'll be happy to assist.

Shipping Instructions for Returns

Unless the item is defective or incorrect:

  • Customers are responsible for return shipping costs (if Checkout+ was not selected)
  • Mulberry Park Silks is not responsible for items lost or damaged in transit
  • We recommend using a traceable, insured carrier such as UPS, USPS, or FedEx

If your returned item passes Quality Control inspection, we will refund the purchase price (less any applicable fees) to your original form of payment.

International Return Policy

International returns are accepted only if the item meets all return eligibility requirements outlined in this policy.

All international return shipping costs, duties, taxes, and customs fees are the sole responsibility of the customer and are non-refundable.

Mulberry Park Silks is not responsible for delays, fees, or losses caused by international carriers or customs authorities.

If an item is received with a verified manufacturer's defect or the incorrect item was shipped, we will evaluate the claim and determine the appropriate resolution at our sole discretion. Resolution may include a replacement, refund, store credit, or prepaid return label depending on the circumstances.

We strongly recommend using a trackable and insured shipping method for all international returns. Mulberry Park Silks is not responsible for packages lost or damaged in transit.

Begin a Return or Exchange Request